Refunds / Returns & Shipping Policy
REFUNDS AND RETURNS POLICY
All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact us at +1 404-689-7300 or at [email protected]. For all products over 30 days, sales are considered final.
Exchange Policy:
If any products arrive damaged or broken, or part of your order is missing, you must notify the Company within 3 days of delivery.
Purchases Disclaimer:
Given the uncertainty and rapid pace of change of relevant laws, Apothecary Atl, LLC makes no representation as to the legality of hemp under laws applicable to you. Purchases are at your own risk.
SHIPPING POLICY
Shipping Options- Apothecary Atl, LLC will primarily use USPS Priority Mail or FedEx 2 day air to best serve our customers. Depending on the location of the shipment, Apothecary Atl, LLC will select the best and fastest possible shipping service for your location. (PO BOX delivery addresses will ship with USPS Priority).
Packaging- corrugated boxes, bubble mailers, die-cut mailers, pack mailers, bubble wrap, feeder paper. During summer months and when orders contain heat sensitive items, the delivery package may contain foil insulation and a gel ice pack.
Processing time frame: 2-3 business days from the time payment is processed.